Frequently Asked Questions

How can I get in touch with you?

Feel free to reach out at shop@thisisfortify.com – our customer care team will get back to you as soon as possible!

I’m having a hard time deciding what to purchase, can you give me advice?

Selecting the right products to fit your wellness needs can be tough! Email us at shop@thisisfortify.com and our Wellness Experts will be happy to help you find what’s best for you!

Can I sample products before I purchase?

It really depends on the product you’d like to sample. Some products aren’t conducive to sampling, while others are. If you send an email to shop@thisisfortify.com, we’ll be able to let you know if the product you are inquiring about can be sampled!

Do you include samples with orders?

We try to include samples with every order, supply permitting! Please note that samples are surprise gifts and can’t be chosen.

Where are you located?

We are located in Winnipeg, Manitoba in Canada.

What methods of payment do you accept?

You can use the following payment methods on shop.thisisfortify.com: Visa, MasterCard, American Express, and Fortify gift cards.

Can I trust Fortify?

At Fortify, we hold customer experience and customer confidentiality above all else. We secure all of your private information using strong encryption technology. We never sell or give your private information to anyone else.